Your safety is our priority

Learn how Rentamnow protects you from fraud and creates a safe, transparent rental marketplace for all Nigerians.

100%
Landlords Verified
50,000+
Safe Transactions
24/7
Fraud Monitoring
<2hrs
Average Response Time

How we protect you

Multiple layers of security to ensure safe transactions

Identity verification (NIN & BVN)

All landlords complete identity checks using their National Identification Number (NIN), Bank Verification Number (BVN), or both, depending on onboarding and risk rules.

Document Verification

We verify property ownership documents and proof of address for every landlord on our platform.

Listing Review

Every property listing is reviewed by our team before going live to prevent fake or fraudulent posts.

Secure Payments

All payments are processed through secure, encrypted channels. We never share your payment details.

24/7 Support

Our support team is available around the clock to help resolve any issues or concerns.

Dispute Resolution

Fair and transparent dispute resolution process to protect both tenants and landlords.

Our verification process

Every landlord goes through a rigorous 4-step verification

1

Identity Verification

Landlords provide NIN and/or BVN and upload a government-issued ID

2

Selfie Verification

Live selfie capture to match against ID documents

3

Document Review

Our team manually reviews all submitted documents

4

Trust Score Assignment

Verified landlords receive a trust score based on multiple factors

Protect yourself from fraud

Essential tips to stay safe while renting

Never pay outside the platform

All legitimate transactions should happen through Rentamnow. Be suspicious of anyone asking for direct bank transfers.

Verify property in person

Always schedule a viewing before making any payments. Never rent a property you haven't seen.

Check verification badges

Only work with verified landlords. Look for the verification badge on listings and profiles.

Report suspicious activity

If something feels wrong, report it immediately. Our fraud team investigates all reports.

Report Fraud

Spotted something suspicious? Report it immediately.

Submit Report

Resolve Dispute

Having an issue? We'll help mediate fairly.

Start Resolution

Safety Guide

Learn more tips to stay safe while renting.

Read Guide

Need immediate help?

Our fraud prevention team is available 24/7 to assist you with any security concerns.